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Emergency Services

Updated: 2016-09-28 15:09:03

Sanya Resident and Visitor Information Center



Located at the former duty-free shop at the Xiayangtian Community downtown, the information center covers an area of about 5,000 square meters.


The center includes two floors, which can provide tourists and residents alike a more convenient one-stop services.



The first floor of the center is a scenic feature exhibition area where digital touch screens, light boxes, large-screen videos and advertising billboards are available showing Sanya’s rich tropical tourism resources, urban environment, and city development.


The second floor is a multi-functional public tourist service area, providing information enquiry, tourist complaints and reports, and emergency handling.


 Sanya Resident and Visitor Information Center 



Service Hotline: 12345/12301
Address: Section Xiayangtian, Yuya Road, Sanya, Hainan 海南省三亚市市辖区G224(榆亚路下洋田段)

Note: Both the 12345 and 12301 hotlines are available in English, Korean, and Russian for 24 hours.


Sanya Tourism Police



The Sanya Tourism Police Detachment, the first of its kind in China, has been set up at the Sanya Resident and Visitor Information Center, aiming to further maintaining the local tourism environment and protect the interests of tourists.
The detachment cooperates closely with departments of tourism, industry and commerce, traffic, traffic to establish a good law enforcement system.


The tourism police detachment are responsible to maintain the tourism order, stop illegal tourism operations and law breaking activities, deal with tourism emergencies, assist citizens and tourists in difficulty and danger.


Useful Numbers


mobile court

In the event of an emergency call the following numbers:

Police 110
Fire 119
Ambulance 120


Major hospitals and medical care services


1. Sanya TCM Hospital 三亚市中医院


Tel: 0898-88688120
Address: 106, Fenghuang Road, Sanya三亚市凤凰路106号
Transport: Bus Route 9, 10, 24 or 36 and get off at Sanya TCM Hospital Bus Stop (三亚中医院公交站)


2. Hainan 301 PLA General Hospital 海南301医院



Tel: 0898-37331234
Address: 三亚市海棠湾海棠路(在海棠湾9号酒店旁边) Haitang Bay Road, Haitang Bay, Sanya (Close to Haitang Bay Gloria Sanya)
Transport: Bus Route 28 and 33 and get off at 301 Hospital Bus Stop (三亚301医院公交站)


3. People’s Hospital of Sanya 三亚市人民医院



Tel: 0898-88273806
Address: 558, Jiefang Road, Sanya 三亚市解放路558号
Bus Route 2, 4, 7, 10, 12, 16 or 31 and get off at People’s Hospital of Sanya Stop (三亚市人民医院公交站)


4. Sanya PLA 425 Hospital 三亚解放军425医院



Tel: 0898-88293469
Address: 80, Sanya Bay Road, Sanya 三亚市三亚湾路80号
Transport: Bus Route 7, 8, 25, 26, 27 or mini 5 and get off at 425 Hospital Bus Stop (三亚425医院公交站)


5. Nongken Sanya Hospital 农垦三亚医院




Tel: 0898-88292888
Address: 146, Jiefang Road, Sanya三亚市解放路146号
Transport: Bus Route 2, 3, 4, 10, 12, 15 or 16 and get off at Nongken Sanya Hospital Stop (农垦三亚医院公交站)


6. Sanya Women & Children’s Healthcare Hospital 三亚市妇幼保健院



Tel: 0898-88272562
Address: 582, Jiefang Road, Sanya 三亚市解放路582号
Transport: Bus Route 2, 4, 7, 10, 12, 16 or 31 and get off at the People’s Hospital of Sanya Stop (三亚人民医院公交站).


7. Sanya Stomatology Hospital 三亚口腔医院



Sanya Stomatology Hospital Yingbin branch (Sanya Dental Clinic)

Sanya Stomatology Hospital General Hospital
Tel: 0898-88265999/88283808
Address: 36 Heping Road, Sanya (Opposite the Sanya No.1 Primary School) 三亚市和平路36号(三亚市第一小学对面)
Transport: Bus Route 2, 7, 8 or 10 and get off at Yi Fang Shopping Mall Bus Stop (三亚一方百货公交站)


Sanya Stomatology Hospital Yingbin branch (Sanya Dental Clinic)
Tel: 0898-38866588/38869939
Address: 5, Phase 5, Shan Shui Tian Yu, Yingbin Road, Sanya (Next to the Industrial and Commercial Bank of China ) 三亚市迎宾路山水天域5区5号(工商银行旁)
Transport: Bus Route 49 or 54 and get off at Yue Chuan Qiao Plaza (月川桥广场公交站)